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Official WhatsApp Business API

Meta WhatsApp Integration for Bitrix24

Connect your official WhatsApp Business number to Bitrix24 so every conversation, follow-up and broadcast happens from one place, with full history saved against each lead.

Why It Matters

What You Get

Official Business API

Verified WhatsApp Business API setup, not a workaround or unofficial tool.

Unified Inbox

All WhatsApp chats appear inside Bitrix24 alongside calls and emails.

Automated Follow-ups

Auto-reminders and broadcast templates keep leads warm without manual effort.

Team Collaboration

Multiple agents can manage WhatsApp conversations from one shared number.

Our Process

How We Set It Up

1
WhatsApp Business verification

We handle the Meta Business verification and API setup end-to-end.

2
Connect to Bitrix24

Your number is linked to Bitrix24's Contact Center module.

3
Templates & automation

Approved message templates and automated follow-up rules are configured.

4
Team rollout

Your team is trained to manage WhatsApp conversations inside the CRM.

FAQ

Common Questions

Do we need a new phone number?

You can use your existing business number, provided it isn't already active on regular WhatsApp.

Is this the official WhatsApp API?

Yes, we set up the official Meta-verified Business API, not a third-party workaround.

Can we send bulk messages?

Yes, approved template broadcasts are supported within Meta's policy limits.

Ready to get started with Meta WhatsApp Integration?

Talk to our team and we'll map this out for your business in a free 20-minute call.

Contact Penpapper IT Solutions