Route, record and track every inbound and outbound call straight into Bitrix24, so no enquiry is missed and every rep's call performance is visible in one dashboard.
Agents call leads directly from Bitrix24 with one click, no separate dialer.
Every call is logged, recorded and attached to the right contact automatically.
Inbound calls route to the right agent or team based on rules you define.
Instant alerts and callback tasks are created for any missed enquiry.
We help you pick or connect a cloud telephony number that fits your budget.
Calls, recordings and routing rules are wired directly into your CRM.
Call flows are set up to match your team structure and business hours.
Call analytics and recordings become visible inside Bitrix24 from day one.
In most cases yes, through number porting or call forwarding, depending on your provider.
Yes, recordings are captured and attached to the relevant CRM contact automatically.
Yes, calls and WhatsApp chats both appear in the same Bitrix24 Contact Center timeline.
Talk to our team and we'll map this out for your business in a free 20-minute call.
Contact Penpapper IT Solutions