Premium Bitrix24 implementation for modern businesses. CRM, automation, projects, HR, communication and analytics — unified into one intelligent ecosystem.
Certified implementation, customisation and support for companies across Bangalore and South India
Bitrix24 replaces a stack of separate tools with one integrated platform — at a single flat monthly fee.
Leads, deals, pipelines & automation
Kanban, Gantt, Scrum, time tracking
Chat, video calls, docs, calendar
Website builder, online store, forms
Employee management, workflows, KPI
Call summaries, task AI, writing assist
Bitrix24 CRM gives you a 360° view of every lead and customer. Track deals across custom pipelines, automate follow-ups, and close faster with full visibility.
Pay per organisation, not per user. We offer Quarterly and Annual billing — no monthly subscriptions.
| Feature | Free | Basic | Standard | Professional | Enterprise |
|---|---|---|---|---|---|
| Storage & Users | |||||
| Users included | Unlimited | 5 | 50 | 100 | 250–2,000 |
| Online storage | 5 GB | 24 GB | 100 GB | 1,024 GB | 3 TB |
| CRM & Sales | |||||
| Leads & deals | ✓ | ✓ | ✓ | ✓ | ✓ |
| Sales pipelines | — | ✓ | ✓ | ✓ | ✓ |
| Recurring deals | — | ✓ | ✓ | ✓ | ✓ |
| Unlimited leads | — | — | ✓ | ✓ | ✓ |
| Invoices & estimates | — | ✓ | ✓ | ✓ | ✓ |
| Online payments | — | — | ✓ | ✓ | ✓ |
| Sales automation | — | — | ✓ | ✓ | ✓ |
| AI-powered sales | — | — | — | ✓ | ✓ |
| Call tracking | — | — | — | ✓ | ✓ |
| Marketing | |||||
| Email integration | — | ✓ | ✓ | ✓ | ✓ |
| WhatsApp marketing | — | — | ✓ | ✓ | ✓ |
| Email marketing | — | — | — | ✓ | ✓ |
| Ad automation | — | — | — | ✓ | ✓ |
| Tasks & Projects | |||||
| Tasks & Kanban | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited projects | — | ✓ | ✓ | ✓ | ✓ |
| Recurring tasks | — | — | ✓ | ✓ | ✓ |
| Task automation | — | — | — | ✓ | ✓ |
| Unlimited boards | — | — | — | ✓ | ✓ |
| Automation & AI | |||||
| CoPilot AI | — | Limited | ✓ | ✓ | ✓ |
| Workflow automation (RPA) | — | — | — | ✓ | ✓ |
| Analytics & reporting | — | — | — | ✓ | ✓ |
| HR & People | |||||
| HR management tools | — | — | — | ✓ | ✓ |
| Employee hours tracking | — | — | — | ✓ | ✓ |
| Booking | — | — | — | ✓ | ✓ |
| E-signature | — | — | — | ✓ | ✓ |
| Sites & Communication | |||||
| Website builder | ✓ | ✓ | ✓ | ✓ | ✓ |
| Web form designer | ✓ | ✓ | ✓ | ✓ | ✓ |
| Telephony | ✓ | ✓ | ✓ | ✓ | ✓ |
| E-commerce / Online store | — | ✓ | ✓ | ✓ | ✓ |
| Security & Infrastructure | |||||
| Custom branding | — | — | — | — | ✓ |
| Active Directory integration | — | — | — | — | ✓ |
| Multi-level permissions | — | — | — | — | ✓ |
| SOC-compliant AWS hosting | — | — | — | — | ✓ |
| 99.95% SLA guarantee | — | — | — | — | ✓ |
| 30-day backup period | — | — | — | — | ✓ |
| Priority customer support | — | — | — | — | ✓ |
All prices are official Bitrix24 India rates. Contact Penpapper IT Solutions for partner pricing & volume discounts.
Select your industry to see exactly how to deploy Bitrix24 for maximum impact.
Real estate teams lose deals because of slow follow-ups and no pipeline visibility. Bitrix24 CRM fixes this with automation built for property sales cycles.
Auto-import leads from 99acres, MagicBricks and Housing.com directly into CRM via API or web forms. Every lead is timestamped, source-tagged and auto-assigned to the right agent instantly.
Use shared calendars to schedule site visits with automatic WhatsApp and SMS reminders. No more missed appointments or double-bookings across your agent team.
Create separate pipelines per project — track from inquiry through site visit, negotiation to booking. See every deal's status at a glance across all properties.
New Lead → Contacted → Site Visit → Negotiation → Closed. Custom fields for property type, budget, preferred location.
Integrate portal APIs and website forms so every enquiry auto-assigns to the right agent by location or project.
No response in 48 hours → auto WhatsApp → task assigned to agent. No lead ever goes cold.
Sales Intelligence shows which source converts best, which agent performs at each pipeline stage.
Every goal maps to a specific Bitrix24 implementation path.
CRM pipelines with automation rules, lead scoring, and call tracking. Measure every stage, eliminate cold leads, close faster.
Kanban boards, Gantt charts and task assignments with real-time workload visibility. No more missed deadlines or unclear ownership.
Replace fragmented WhatsApp groups with structured team chats, video calls, shared documents, and a single activity feed.
No-code automation for approvals, expense reports, onboarding tasks and follow-up sequences. Let the system handle the grunt work.
Centralise WhatsApp, Instagram, email, live chat, and phone into one inbox. Your support team never loses context on any customer.
Launch a website, online store or landing page in hours with Bitrix24's builder. Forms auto-feed leads directly into your CRM.
Replace manual Excel reports with live dashboards. Track funnel health, team performance, and campaign ROI in real time.
Manage the entire employee lifecycle — onboarding, attendance, leaves, performance reviews — without a separate HRMS system.
Connect Bitrix24 with 720+ apps — Google Workspace, WhatsApp, Razorpay, Zapier, and more. One hub that talks to everything.
Step-by-step deployment guidance for your most critical business challenges.
Teams generating 100+ leads per month lose up to 40% through inconsistent follow-up. Bitrix24 eliminates this with pipeline discipline and automation.
Set up a lead pipeline: Create stages — New → Contacted → Qualified → Proposal → Won/Lost.
Auto-import leads: Connect website forms, Facebook Lead Ads, or portals to auto-populate CRM.
Set automation rules: If no activity in 48 hours → send WhatsApp → create follow-up task for the assigned agent.
Analyse with Sales Intelligence: See which channels give the highest conversion rate.
Most companies manage projects over WhatsApp — this kills accountability. Bitrix24 provides structured task management with clear ownership and deadlines.
Create projects: One project per client or initiative. Add team members with specific roles and access levels.
Choose your view: Kanban for agile teams, Gantt chart for timeline visibility, simple task list.
Enable time tracking: Assign estimates per task. Team members log actual time to track workload.
Automate recurring tasks: Use task templates for repeatable workflows like onboarding or reports.
Most SMBs use 4–5 disconnected marketing tools. Bitrix24 consolidates email, SMS, social ads and landing pages — all feeding directly into your CRM.
Build landing pages: Drag-and-drop builder with CRM forms. No code, no hosting fees.
Launch email campaigns: Segment CRM contacts by industry or stage. Send targeted sequences.
Run Ads: Launch and monitor campaigns directly from Bitrix24. Link ad spend to CRM conversions.
Use CoPilot AI: AI writes email copy, ad headlines and landing page content seamlessly.
Finance disconnected from CRM creates blind spots and double-entry. Bitrix24 connects deals to quotes, invoices, payments and stock in one workflow.
Build your product catalogue: Add all products and services with pricing. Link to CRM deals.
Generate quotes and invoices: Create professional quotes from a deal in one click.
Accept online payments: Connect Razorpay or other gateways. Payment status updates in CRM automatically.
Manage inventory: Track stock levels, set low-stock alerts, manage multiple warehouses.
Replacing a separate HRMS with Bitrix24 eliminates double-entry and gives managers real-time team productivity visibility in one place.
Employee profiles and org chart: Build your company structure visually. Define reporting hierarchy.
Worktime tracking: Employees clock in and out. Supervisors see live status and generate timesheets.
Leave management: Employees apply from mobile, managers approve with one click.
KPI and performance: Assign targets to each employee and track monthly progress.
Bitrix24 is one of the few SMB-accessible platforms with full enterprise-grade security credentials — critical for regulated industries handling sensitive data.
Two-factor authentication: Enforce 2FA for all users. Integrate with Authenticator apps.
Role-based access control: Define granular permissions per department (e.g. sales vs finance).
AES-256 encryption: All data at rest and in transit encrypted. GDPR, ISO 27001 and PCI DSS certified.
On-premise deployment: Deploy Bitrix24 on your own servers for maximum data control.
The Bitrix24 mobile app is a complete workspace — not a companion app. Field teams and remote employees get full functionality on their phones.
Mobile CRM: Create leads, make calls from CRM, view deal cards and log notes from the field.
Task management: Assign tasks, add comments, upload photos and files — all from the app.
Chat and video: Full team messaging and HD video calls natively integrated.
HR on the go: Clock in/out, apply for leave, view org chart — full HR for mobile workforce.
One flat-fee platform versus paying separately for every business function.
| Feature | Bitrix24 | Salesforce | HubSpot | Zoho | Monday.com |
|---|---|---|---|---|---|
| Free plan | ✓ Unlimited users | — | ◑ Limited | ◑ 3 users | ◑ 2 users |
| Built-in CRM | ✓ Full | ✓ Full | ✓ Full | ✓ Full | — |
| Task & project management | ✓ Built-in | — Add-on | — Add-on | ◑ Separate app | ✓ Core |
| Team chat & video calls | ✓ Built-in | — | — | ◑ Cliq add-on | — |
| Website builder | ✓ Built-in | — | ◑ CMS Hub (paid) | ◑ Sites (paid) | — |
| HR & worktime tools | ✓ Built-in | — | — | ◑ Zoho People | — |
| Marketing automation | ✓ Built-in | ✓ (high cost) | ✓ (high cost) | ✓ (extra cost) | — |
| AI assistant | ✓ CoPilot AI | ◑ Einstein ($$$) | ◑ AI (paid) | ✓ Zia | ◑ Limited |
| On-premise option | ✓ Full | — | — | — | — |
| Flat pricing (no per-user fee) | ✓ Yes | — Per user | — Per user | — Per user | — Per user |
Common questions from Indian businesses evaluating Bitrix24.
The Free plan is genuinely free — unlimited users, no trial period, no credit card required. Paid plans add advanced automation, more storage, AI features and analytics. You only upgrade when you need those capabilities.
Yes. Bitrix24 has a full-featured CRM with pipelines, automation, contact centre and analytics — comparable to Salesforce at a fraction of the cost. We handle your data migration as part of implementation.
Yes. WhatsApp Business integration is available through the Contact Centre module. Payment gateways including Razorpay and PayU connect for online invoicing and e-commerce transactions.
A standard CRM and tasks setup for a team of 10–50 users typically takes 1–3 weeks. Enterprise deployments with custom integrations take 4–8 weeks. We provide full training and go-live support throughout.
Bitrix24 Cloud uses AES-256 encryption and is certified under SOC 1/2/3, ISO 27001, GDPR, and PCI DSS Level 1. For complete data control, the On-Premise edition can be hosted on your own servers in India.
You pay a single monthly or annual fee for the plan regardless of how many users you add (up to the plan limit). A team of 50 on Standard pays the same as a team of 10. There is no per-seat billing whatsoever.
Yes. Bitrix24 has a powerful REST API, a marketplace with 720+ integrations, and no-code workflow automation. We specialise in building custom integrations tailored to your business processes.
Absolutely. The mobile app for Android and iOS includes full CRM, tasks, chat, HR and document management. It is built for field teams and mobile-first workforces — not a reduced companion app.
Talk to your local Bitrix24 expert in Bangalore. We map the platform to your exact requirements and get you live fast.